Categories
Bike Share London

Consolidating Dockless Cycles in London

This is a draft piece of commentary and I will evolve it in response to any feedback and further analysis I am performing.

A bylaw is being drafted between the 32 London borough councils (and the City of London) to introduce a coordinated approach to managing dockless micromobility sharing, such as bikeshare and (should future national legislation permit it) escootershare, across London.

Currently, each council sets its own policy with regards to dockless cycle operators in their area, making running a pan-London system painful for operators, and resulting in a number of inconsistencies. The matter is further complicated by the parking of a bicycle on a pavement not actually being illegal currently, as long as it is not obstructive, and by “red route” roads in London – the larger roads, which are generally managed by Transport for London and not the councils – and which in some cases have good segregated cycle lanes installed by the transport authority which is more focused on getting people travelling efficiently throughout London, rather than entirely within small borough boundaries – some councils tend not to consider than someone would ever want to leave the borough, as evidenced by mandating max/minimum bike numbers on operators who then watch as their users head, like everyone else, in the direction of the City/Westminster/Canary Wharf, in the morning.

At the same time, there are currently 7 operators in central London (3 free-floating, 2 hub-based and 2 dock-based), a mix of bike types (3 electric systems and 4 manual ones) and yet, while some areas have 5 operators, a third of boroughs have none.

The bylaw will ask each council to outline its policy of where parking of dockless bicycles is allowed, the policy then applied consistently to all operators who want to be in that borough. This potentially could result in huge variations – some, like Islington, may be happy to allow parking whereever, as long as basic sensible parking considerations are taken into account. Some may designate only a small number of hubs, perhaps far away from their local commercial centres and bus/rail stations, where they are out of sight and with little impact, but not useful for the great majority of people. And some may take a balanced approach, like the City of London which has designated (and marked) a number of hubs throughout its area.

My personal view is that one size does not fit all, and in fact there are five distinct categories of publically accessible “realm” in London which all need different approaches to how dockless micromobility should be parked on them.

  • For outer London boroughs (Z5-6), with low population density, the designation of hubs is I think vital for a bikesharing service to ever be viable. But these should be recommended rather than mandated. There should not be any specified exclusion areas, instead, users should follow “common sense” principles.
  • For inner London boroughs (Z3-4) where cycling to the centre of London is viable – on a pedelec at least – it is important to allow the operators to position their bikes where they feel they can provide a service that is viable for them. Councils should publish geo-files containing exclusion areas, such as the busiest pavements in their urban centres, while still allowing the parking of free-floating bicycles close enough to them. If an inner borough is very keen on having designated hubs, then they should either exist on an optional basis (like for the outer boroughs) or at the density of the city centre (i.e. with no part of the borough more than a ~400m walk from one). Hubs must be outlined in brightly coloured paint and with a generic caption like “dockless parking”, and ideally with a metal sign to increase visibility. As below, hoops/fences are an alternative.
  • For the city centres (the area covered by Santander Cycles, roughly Z1-2) free-floating will not work – there just isn’t enough pavement space. A high density of hubs should be made available – these should – as a minimum – include the ends of all the existing Santander Cycles docking stations, as these have a good density throughout the city centres and almost always have space at either end for at least 3 or 4 dockless bicycles – parked at right angles to the Santander Cycles. I regularly see them being used in this way already. Other hubs should either be as rectangles taped/painted on the ground, or designated fences, cycle hoops and other structures to which the bicycles can be secured (using cable locks present in the JUMP system – other operators would need to adapt their bikes to have cable locks).
  • Royal parks (and other urban parks) should adopt the city centres approach of having mandated docking areas within each park (although not at city centre density) – a suitable number around the perimeter of each park, but also one at all their park car parks. If people can drive into a Royal Park car park, why shouldn’t they also be allowed to start or finish a bicycle journey there?
  • Canal towpaths (and the Thames path) are generally linear and cramped, and the adjacent water is always a tempting target for vandals, so bicycles should continue to be not be parked on these – although allowed to move along them. Generally, the nearest designated hub will only be a short distance away from the tow path. Similarly for railway stations and markets.
Building densityDocking station/hub density
Suburbia, Urban parksHubs, ~ max 500m walk.
Inner CityDockless.
Some hubs in retail/office areas.
City centres,
Railway stations
Existing docks (where present)
plus “infill” hubs, max ~300m walk.
Canal towpaths/
river walks/
highwalks
Not allowed.

Other thoughts:

  • Operators should pay a fully refundable deposit for each bike, to the body managing the bylaw, which should be refunded when the bike is withdrawn from operation. This would ensure that operators, to the best of their abilities, retrieve broken bikes and remove them from circulation. If an operation folded, then the deposit can be used by the councils to remove the bikes themselves.
  • Operators should not be charged by the councils (i.e. should not have to pay for permits to operate), except on a cost-incurred basis.
  • Operators must publish the live locations of their available bicycles (when they are not in active use or transport), regardless of whether they are in a hub or not, on a timely basis (e.g. updating every minute) as open data. A suggested specification would be GBFS.
  • Councils must publish the spot locations, names, geographical extents and capacities of their hubs (where designated) and their exclusion zones, as open data. A suggested specification would be GeoJSON. These should be published to a central location, e.g. the GLA Data Store, and kept up to date.
  • A standard way of reporting mis-parked bikes should be adopted, such as FixMyStreet.
  • Councils should have the right to fine operators for mis-parked bikes but only if they have been demonstrably not made an effort to retrieve a bike after it is reported to them by the council, that it is a legitimate report, and after a reasonable amount of time (at least 12 hours from the report being passed on), and on a per-issue basis. The level of the fine should be two-tier based on whether the bike is in an obstructive position or just in an excluded area.
  • Boroughs should fund the cost of marking hubs.
  • Hubs can be on both streets and pavements – if the former, they should be protected from errant car tyres by using “armadillos” or similar equipment.
  • If operators want to fund hubs, that’s OK, but there should not be operator-branded hubs.

Finally – London’s bikeshare operators are actually, generally, providing a good service now. We aren’t seeing the huge levels of complaints about poor parking which were seen when the larger Mobike, ofo and oBike operations were running. JUMP are reporting great usage rates, and the smaller hub-based operators (Freebike and Beryl) have tightly managed fleets. Even Mobike’s much reduced fleet seems to be operating in a less intrusive way, and although data on Lime is difficult to get, it too appears to be operating effectively, in terms of rides vs complaints.

Categories
Bike Share Data Graphics London

Use vs Theft: Risks and Rewards for Dockless Bike Operations in London

Cycle use rates/1000 pax (green) and theft rates/1000 pax (red) in London boroughs. Yellow dots show individual cycle thefts in 2018-9. The green/red borough colour compares the theft rate with the usage rate. Populations are daytime and nighttime, averaged.

When running a fleet of dockless bikeshare bikes, one of the potentially most costly problems is theft of the bicycles. They aren’t attached to anything if they are dockless, even if they are in a marked “hub”, and, even if the bikes are typically heavier than a personal bike, they can still be easy targets for theft. There are six operators in central London currently and each of these operators has to consider whether it is worthwhile operating in a particular borough – whether the profit to be made from legimitate hires outweights the costs involved in replacing stolen bicycles.

With the news earlier this month that Beryl is suspending operations in Enfield due to vandalism after just three months of operation, and following Urbo’s similarly rapid arrival to and departure from the borough (and indeed all of the UK) last year, I’ve done a simple analysis of the risk/reward of operating in different London boroughs. This analysis is an alternative approach to a previous model that looked specifically at general vandalism rates and usage rates, because it looks at the daytime as well as nighttime populations.

I’ve used the Census 2011 Travel to Work counts, comparing the full 16-74 population with that that travels to work mainly by bicycle, looking at both the Workplace populations (i.e. daytime/evening) and the Residential populations (i.e. nighttime/weekends). A simple approximation of the populations is achieved by equally weighting both figures. This means that Croydon’s average population more than halves its nighttime population during the day, while Westminster’s triples. I also only looked at bikes being used to regularly travel to work, as these are the ones that are most likely on the streets, and therefore much more vulnerable to theft.

I also use the Police data statistics on cycle theft, for 2018-9, looking across the Metropolitan Police, City of London Police and British Transport Police force data. I only considered bicycle theft rather than vandalism, as the latter is not broken down by object type, and I believe that general bicycle theft is a good proxy for vandalism and theft of dockless bicycles – with vandalism often occurring as a result of attempted theft. Dockless bicycles are probably not numerous enough in London yet (there are maybe around 3000 available) compared with the ~200000+ private bicycles that are used to commute to work daily with many left in public parking facilities, albeit almost always chained to an immoveable object.

I was keen to not map areas of high cycle theft or use – but rather map one compared to the other. Some places see very little cycle use – the low green numbers – e.g. Harrow and Havering. But they still see some cycle theft – the red numbers – and so the average number of thefts per bicycle is therefore high. On the other hand, Westminster, the City and Islington also see high theft rates but these are more than balanced out by very high usage rates. Only in Hackney, does the very high cycle usage rate (84 bikes/1000 people) still suffer from the also very high theft rate (12 bikes/1000 people). In Hackney, you’ll therefore probably suffer a stolen bike every 7 years on average. In Redbridge though, it’s 1 every 4 years – there aren’t very many bikes in the borough at all, but the few that there are often victims of cycle theft.

This is a really rough study – it could be improved by using more recent population/cycle usage data (which is available for residential areas but not work areas), by looking at vandalism as well as cycle theft, and by more carefully modelling the 24-hour population. But it’s good indicator of why Islington, Westminster and the City of London are so popular with operators, despite a high “headline” rate of theft when looking at the raw Police numbers, and why Greenwich, Newham and Kingston have no operators at all, despite plenty of regular cyclists. It is also why boroughs that sit in the middle – Enfield, Croydon, Southwark and Hillingdon – are probably only going to succeed with dock-based approaches, and so likely require council capital funding rather than hoping that dockless operators will be able to run a successful commercial service for making bikes easily available to those that don’t own one or have one handy – which is what bikeshare is.

Data used in this study:

Another view of the same data – here, the numbers are showing the annual theft rate per 1000 bicycles.
Categories
Bike Share

Beryl Closes in Enfield but Opening in Hackney and Norwich

Beryl Bikes has closed the Enfield part of its London operation on 1 October, having launched just this summer, after suffering high vandalism levels. This leaves the borough with a number of paint-marked hubs but no bikeshare service to occupy them. in London, Beryl continues to operate in the City of London and is due to expand to neighbouring Hackney (along with JUMP). Beryl is not the first operator to try and crack Enfield – Urbo also briefly operated there, before pulling out of the UK altogether.

Separately, Beryl has announced they will be launching in Norwich next spring as sole operator. Ofo previously operated in Norwich, before pulling out and then closing altogether in the UK. This will be Beryl’s fourth urban system, after London, Hereford and Bournemouth/Poole.

Categories
Bike Share

Current Summary of UK Bikeshare Systems

All systems below can be seen at Bike Share Map – click on a circle to see the details of that system.

ManualBothPedelec
Dock/
hub-based**
London (Sant.)*
London (Beryl)*
Stirling
Edinburgh*
Belfast
Liverpool
Nottingham
Cardiff
Swansea
Hereford
Bournemouth
Slough
M. Keynes (Sant.)
Brunel (Uni.)
Surrey (Uni.)
Warwick (Uni.)
Glasgow
Lincoln
Exeter
Forth Valley
BothLondon
(Freebike)
Brighton
DocklessLondon (Mobike)
Bristol
Oxford (Mobike)
Oxford (Pony)
Cambridge
London (Lime)
London (JUMP)
M. Keynes (Lime)

* Pedelecs announced but not yet launched.

** Including systems where bikes can be left out of a docking station/hub or the adjacent area, but a punitive fee (at least £5) is charged for such an activity.

Not including systems where the minimum hire time is a day or more or not point-to-point, like Brompton Hire, or very small systems (<20 bikes) like Donkey Republic, private systems, e.g. corporate or student-only schemes like Kingston Uni, or systems which are not at least third-gen (i.e. automatic kiosks) like Southport.

Forthcoming systems that have been announced include Norwich (a manual dock-based system from Beryl).

Categories
Bike Share

Nextbike Glasgow Adds Electric Bikes To Fleet

The latest UK system to go part-electric is Glasgow’s system which is run by Nextbike. The operator has published a map showing which docking stations “pedelec” electric bikes will be able to be hired from and returned to. Manual bikes will also be able to use these docking stations as well as the non-electrified ones.

Glasgow normally has around 400 bikes available although at the time of writing this has dropped to just over half this number – it looks like the manual fleet is being partially replaced by the pedelecs rather than it being a system expansion or alternatively the docking stations themselves are temporarily out of use while being converted.

The Glasgow system dock-based. While journeys can finish out-of-dock, a £5-£20 fine is charged depending on membership type, with membership cancellation for repeated out-of-dock ends.

Nextbike GlasgowPedal
Daily
Electric
Daily
Pedal
Annual
Membership Fee£0£0£60/year
Start Fee£0£0£0
Usage Fee£1/30min,
£10 max/24h
£2/20min
£30 max/24h
50p/30min
£5 max/24h
Usage CreditN/A N/A30 min/
journey
Out-of-Hub End Fee£10£20£5
Out-of-Hub Start CreditN/AN/AN/A

Monthly memberships are also available (£10/month). Maximum journey 24 hours.

Categories
Bike Share

JUMP and Beryl to Expand into Hackney

JUMP by Uber and Beryl Bikes have been awarded a licence to operate in the London Borough of Hackney. While Hackney is just one of 32 London boroughs, it has a well established cycling tradition, with more than 20% of residents already cycling to work in some parts, so its inclusion within the footprint of JUMP and Beryl’s London operations is significant for both firms. JUMP operates in neighbouring Islington, while Beryl operates in the City of London, also adjacent to Hackney. This means that many more inter-borough journeys become possible by bikeshare.

The council news release mentions that the operators are funding dedicated parking areas for dockless bicycles in the borough. Beryl already operate this way, with users only allowed to finish journeys at paint-marked or taped docking points, and an out-of-station fine charged to users who finish outside of these zones. JUMP however is a pure dockless system, so it will be interesting to see how they adapt to restricted parking areas – or whether Hackney will designate large parts of the borough as being a journey-end-allowed zone.

Unfortunately the news release makes the usual council implication that the borough is surrounded by an impenetrable wall and that no users would ever want to leave it (or arrive in it) by bike. It mentions that “over 500” bikes will be introduced. A council tweet mentions “500 bikes”. Having a set number (or lower/upper limit) on bikeshare bikes in a borough is nonsensical – they will inevitably get cycled out to the City or Islington (depending on permissions there). Will the operators then be obliged to come in by truck and remove or add bikes to keep the numbers in the borough at a set level?

Santander Cycles already operate in the southern part of Hackney. In practice, Lime and Mobike also operate there, although without a permit (leaving bikeshare bikes in boroughs is not currently against the law, as long as they are not obstructing pavements etc). Freebike also operate in the adjacent boroughs of City of London and Islington.

Both Beryl and JUMP by Uber are paying a permit fee to Hackney Council (it is not clear whether this is additional to, or provides for, the dockless cycle parking hubs mentioned). With the model of dockless bikeshare unproven in terms of profitability, in western cities at least, this is likely to make operating the systems even more challenging. However, if bikeshare can succeed in any one London borough, it is probably Hackney.

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Uncategorized

A Closer at Edinburgh’s Hub Types

As a followup to the recent story that Edinburgh is consolidating its docking stations and hubs, closing some and replacing the remaining virtual ones with physical anchors, I took a look at the various types that are currently deployed in the city by Serco, the operator.

  1. Virtual hub [see above]. Nothing on the ground – the hub appears in the app and on the data feed, but only the bikes (if any) indicate the presence of the docking station. In this particular case, the app/data showed no bikes available, but there was one bike there – presumably it was marked as disabled or there was a GPS issue, although at a glance it appeared to not have anything wrong with it. Certainly, not having anything on the ground does make it feel that it is just an abandoned bike.
  2. Marked hub (mat) [see below]. Edinburgh is not using painted/signposted hubs which we are starting to see in some London boroughs. Instead, they have a plastic mat on the ground advertising the system and providing a physical “box” to park the bike in – complete with indications of where the front and back wheels should go. Sadly, the mats are not doing well in the Edinburgh climate – in this example, the nearby mat has been partially folded over on one side. The further mat has left the ground entirely and is wrapped around the tree in the background. The mats are also not nearly big enough for the numbers of bikes currently parked there. Being beside a construction site is undoubtably not helping either!
  3. Marked hub (chain). Although I didn’t see this on my most recent trip, Edinburgh also used, at least at the start of the system, hubs which were marked out by two of the bikes (not rideable) at either end of the hub, with a chain passed through their front wheels. Users were instructed to park between the “marker” bikes. This is also a temporary hub as it is very easy for someone to move the bikes or chain. However it does act as something on the ground – and above ground level – increasing visibility of the hub.
  4. Dumb dock mats [bottom]. This is Edinburgh’s version of docking stations. They are once again not fixed to the ground so are presumably temporary, although more permanent than the solutions above due to their size/weight. I am not 100% clear on whether the bike is locked to the dock when it is parked in it, but the size and postioning of the dock gives a good indication of how users should position their bikes at the end of a ride, as well as acting as a clear indication of why the bikes are there and potentially making the bikes less susceptible to vandalism due to not appearing to be “abandoned”. Users are allowed to park adjacent to the docking station if it is full, I believe.

There are various other docking mechanisms that Edinburgh hasn’t used yet – secured dumb docks, smart docking stations (with power and possibly data), painted and/or signposted hubs, and fences/cable locks. They key with most of these alternatives is they require physically attaching something to the ground, and a key aspect of how Edinburgh operates is with the flexibility of being able to move the hubs – regardless of type – based on demand and vandalism. The last one (fences/cable locks) makes use of existing ground-secured infrastructure but would require a slight redesign of the particular bike that Edinburgh uses.