Categories
Bike Share

Bikeshare Promotions for Car Free Day

A marked dockless parking bay in the City of London, occupied by Freebikes (on the left) and Beryl Bikes (on the right).

Sunday is World Car Free Day and London is taking part, with much of the City of London closed to cars. It might also be called London Free Bike Day – several of London’s bikeshare providers are taking part by offering free rides on their bikes:

  • Santander Cycles is offering free journeys (of up to 30 minutes per journey) throughout Sunday. Use the app to access the bikes and enter code CarFreeDay2019.
  • Freebike is offering £10 in credit, for use between 11am and 5pm on Sunday. This will give you up to 100 minutes of usage in pedalec mode, or nearly 4 hours in manual mode. Enter code CarFreebikeDay in the app. (Freebike is actually free every other day too – but for 20 minute journeys in manual mode).
  • JUMP is offering £3 in credit on Sunday. This includes the £1 undocking fee, so will get you 20 minutes of free riding in a single journey (£1 for first 5 mins, 12p/min afterwards) or multiple shorter journeys. Use code LONDONCARFREEDAY19 in the app.
  • Lime is offering a free 10 minute ride to be taken at any time throughout Saturday and Sunday, if you are not already signed up with them. Just use code CARFREEDAY19L in the app.
  • Beryl Bikes will reward the 3 people who use their service the most on Sunday with 400 minutes of free ride credit for subsequent rides.

Like all London bikeshare systems, you may incur additional charges if you leave your bike outside of its allowed finishing area (e.g. docking stations or marked hubs).

Car Free Day in the City of London.
Categories
Bike Share

London Freebike to Expand to Walthamstow and Leyton

London’s Freebike mixed-mode bikesharing system has announced that it is expanding to the southern half of Waltham Forest, likely including Walthamstow and Leyton, on Sunday 22nd September, with plans to eventually cover the rest of the borough. Freebike’s fluorescent yellow bikes launched in June in the City of London and have already expanded to Islington, as well as parts of Camden, Westminster, Lambeth and Kensington & Chelsea boroughs, and a small part of Hackney and Tower Hamlets.

Freebike is a dock-based system – out of dock journey finishes are permitted but with a variable surcharge. Users can choose whether use the battery for electric assist, or pedal manually without any boost – the latter option is completely free for the first 10 minutes. Users can even programme the electric profile in their app, allowing for a more generous electric boost if desired.

Waltham Forest has been without a bikesharing system since Urbo and Ofo both pulled out early last year. London’s other bikeshare systems, including Santander Cycles, have never made it this far north-east. Like Urbo, Freebike’s docking stations are marked out on the ground with paint or tape and bikes are just left in the space rahter than being physically docked.

Freebike LondonCasual (Manual)Casual (Electric Assist)
Membership Fee£0£0
Start Fee£0£0
Usage Fee50p/10 min£1/10 min
Usage Credit20 minutes
Out-of-Hub End Fee£1 (£3.50 in City)£1 (£3.50 in City)
Out-of-Hub Start Credit

0.5p/min to pause rental, up to 20 hours maximum. £5 fee if paused for 20 hours. £50 fine if parking in a “red zone” or outside the operating area altogether.

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Bike Share

Northampton’s Bikeshare Closes

Cycle CoNNect, a small Hourbike dock-based bikeshare system in Northampton, has closed last week.

The system launched in 2014 with council funding but had been run on a commercial basis since 2017. The system had become unsustainable after vandalism and increased operational costs.

It launched with 25 bikes, reaching a maximum of 46 bikes in spring 2018. At its closure it had 14 docking stations.

Categories
Bike Share

YoBike Pulls Out of Southampton

Yobike’s Southampton operating area after closure, with one remaining bike.

Yobike, a UK-based dockless bikeshare operator, has pulled out of Southampton, citing vandalism, following an announcement in mid-August. Their app shows the Southampton operating area remaining, but with just one bike nominally available. The service launched in September 2017.

The late summer seems to be a time of reckoning for dockless bikeshares in the UK, as the long vacation and warm weather encourage both high usage or, for poorly used systems, high vandalism rates. Yobike complained of vandalism problems in August last year.

The system reported 32000 rides in its first 11 months. It launched with a reported 300 bikes. This would suggest a rate of just 0.3 t/b/d (trips per bike per day). At launch they planned to eventually increase to 700 bikes. However, a February 2019 snapshot revealed just 33 bikes available.

Yobike remains operating in Bristol (below), with approximately 360 bikes available for hire currently. They reported around 300 trips (1 t/b/d) in the week after launch in May 2017. In June 2017 they reported 800 bikes and 1800 journeys/day but also vandalism issues. In March 2018 it reported 1000 bikes and 1500 journeys/day. They operate at £1/hour with a 50p discount for starting a journey out-of-zone:

Yobike BristolCasualAnnual Member
Membership Fee£0£39 (£29 for students)
Start Fee£0£0
Usage Fee£1/hour,
£5 max/day
£1/hour,
£5 max/day
Usage CreditN/A 2 x 1-hour rides/day
Out-of-Hub End Fee£5+£5+
Out-of-Hub Start Credit50p50p

Half-year memberships are also available. Maximum journey 24 hours.

Yobike’s continuing system in Bristol.
Categories
Bike Share

Santander Cycles Expands to SE London – Eventually

London’s main bikeshare system, Santander Cycles, is looking like it is finally going to grow again, after London’s Cycling Commissioner has announced a small expansion, covering the Rotherhithe and Bermondsey areas. Despite being close to the centre of London, this area has not had Santander Cycles before. The system last expanded in February last year, to Brixton. Since then, the mobility-as-a-service industry has continued to evolve, and in the absence of eScooter systems (not allowed under UK law), there are now five other bikeshare systems operating in central London, including two virtual-dock-based systems (Freebike and Beryl Bikes) and three dockless systems (Mobike, Jump and Lime), providing some competition to Santander Cycles, although it still has more bikes (and, likely, more journeys-per-day) than the rest put together.

The expansion will happen once the latest Cycleway, C4, has been fully constructed, and as this doesn’t have an exact end-date (Spring 2020 is the current plan), it also means there is no date commited to the corresponding expansion of the bikeshare. However, as TfL has said several times that there were no plans for expansion, while equivalent systems in New York and other major cities have continued to grow regularly, the change of policy is encouraging.

Rotherhithe and Bermondsey have long asked for bikeshare. Mobike has intermittently operated in the area, but there are many possible journeys that would integrate with the existing Santander Cycle docking station footprint.

Categories
Bike Share

Lincoln Goes Electric

Hirebike, the bikeshare system in Lincoln, has announced that pedelecs (electric bikes) are joining its existing manual system. A number of docking stations have been converted to take electric bikes as well as manual ones, and at least one electric bike is available for hire, along with the existing non-assist bikes. Lincoln is a small city surrounded by a number of villages, some with docking stations, the distances mean it makes a lot of sense to have some electric capability in the fleet. Although the area is mainly flat, central Lincoln is on a hill – indeed the street between the old and new towns (and depicted in the graphic above) is called “Steep Hill” so, for example, students getting to the cathedral area, from the university campus on the waterside, will no doubt appreciate the easier pedalling.

Lincoln’s system is quite small (around 90 bikes, including 1 electric currently, across 26 docking stations) but usage will no doubt be boosted by this innovation.

Categories
Bike Share

Exeter’s “Co Bikes” Electric Bikeshare Relaunches with a Larger, Hybrid System

Exeter’s bikeshare, Co Bikes, relaunches on Friday, having been suspended in early June – thus missing the peak summer season.

The system was, and still is, an electric system supplied by nextbike and operated by a local cooperative (hence the co- in the name), and promises a substantially larger system of “just under 100 bikes” and 14 docking stations. Nextbike appears to be handling telephone support as their London number is listed as the number for users to call with queries.

Bike Share Map is already showing a couple of bikes available and 7 docking stations operating, ahead of Friday’s launch.

The main change from the older system which ran from October 2016 until June this year, is that it is hybrid – it has the ability to allow journeys to start and finish away from the docking stations. It will also, according to the publicly, be much larger – up to 5 times the size. The older system had a maximum of 20 bikes available, scattered across 7 docking stations which were well placed at railway stations, university campuses and key civic points but ultimately limited the possible journeys. Bikes in the older system could in fact be left out of docking stations but this was not encouraged by the operator.

The combination of expensive electric bikes which can be left anywhere in any British city always brings concerns about theft and vandalism, but hopefully Exeter will succeed where Derby, Manchester, Stockport and Newcastle have failed.

Categories
Bike Share

West Midlands Bikeshare Collapses

The West Midlands Bikeshare is no more, after Transport for West Midlands (TfWM), part of the West Midlands Combined Transport Authority (WMCTA), cancelled its contract with nextbike, the provider and operator, citing persistent breaches of contract – this likely relating to delays to its wider rollout of 3000-5000 bikes and proposed changes to the system such as increasing fees, not covering the full TfWM area, and struggling to find technological solutions to integrate with the region’s “Swift” multi-modal transit card. The bikeshare had been operating on a trial basis, covering just 25 non-electric bikes across 5 docking stations in a small area in central Wolverhampton in the north-west of the proposed operating area, plus a single docking station in Birmingham itself. The system had already been delayed from late last year. It had been announced in a blaze of publicity by West Midlands elected major Andy Street, at the beginning of 2018.

As recently as a week before the collapse, nextbike had announced that it had resolved issues with not finding a major sponsor of the system and a parts shortage, and that the larger rollout was imminent. The docking stations have already had their bikes removed, and the stations themselves, which are placed on the ground, will also be shortly removed. The system had seen around 7 journeys a day during the 6 months of the trial – that’s 7 in total not 7 per bike. One issue was that the docking stations were placed close together, only allowing journeys between points in the compact city centre that could be easily and probably just as quickly walked. Smarter placement, such as by the railway station, tram stops, football stadium, main public parks and suburban community hubs, would have created more journey opportunities.

Bikesharp tried out the trial system in Wolverhampton a couple of times, and was impressed by the quality and condition of the bikes (helped perhaps by their very low usage rate). The system was relatively complicated to use, however, with a cable lock that needed to be stowed and journeys that could not be finished simply by docking the bike. There were also some issues with GPS accuracy – a bike that was incorrectly docked was shown on the app’s map to be on the other side of a main road:

The two parties have both taken to the press to explain their views on the reasons for the collapse. WMCTA is saying it is looking for another provider, but the omens are not good. The West Midlands area, with Birmingham at its heart, is a large, low density urban area, bisected by motorways, with few current cycling journeys and high private car usage, compared with many other cities in the UK. This is despite its relatively flat landscape and a large network of canals, with corresponding towpaths, making for an ideal cycling network. Certainly, a bikeshare system could work in small, targetted parts of the region, if target sites are well chosen.

Categories
Bike Share London

Then There Were Eight

Freebike – London’s newest electric bikeshare system.

Two bicycle sharing systems have launched in London in the last fortnight, joining four systems already on the streets of central London and two more on the edge of the capital:

Freebike has launched an electric-assist system based in the City, Islington, Hackney, Camden, Kensington, Chelsea and parts of Lambeth and Wandsworth along the river. Essentially, central London but excluding Westminster and Bankside. There are around 200 bikes in the initial launch, painted flourescent yellow and black.

The system uses virtual docks. You can pause your journey (at a reduced rate) in the operating area, and also in Westminster and Bankside. You can also finish a journey away from a dock, for an additional fee. Hackney doesn’t yet have virtual docks. Freebike’s unique proposition is that you can do short non-electric journeys for it for free, once you have an account and have deposited £1 in it. The bikes are electric-assist, use of this is optional and if you ride under your own pedal power, it is cheaper!

Freebike is an electric version of the Homeport platform, which already runs smaller systems in a number of UK cities including Oxford, Nottingham and Lincoln, as well as in a number of Polish and other European cities.

Beryl Bikes – at the launch in central Enfield. A marked dock is on the left.

The second launch is Beryl Bikes who are now operating in Enfield in north London. They have plans also to launch in the City of London – along with Freebike, they are the two operators that the City of London have approved for using virtual docks within the Square Mile. The bikes are painted turquoise. Their initial fleet is 350 bikes, covering the full borough of Enfield but focused on the west and central parts.

The system is not electric-assist but the bikes do come with solar panels for charging the lights and also the bicycle symbol laser-lights which were invented by Beryl and appear on the larger Santander Cycles system in central London.

One of the marked docking stations in Enfield.

You can only start or finish a journey in one of 50 virtual docks. Notably, these have been marked out on the ground, as rectangles which often (but not always) surround existing bicycle parking hoops. The bays are also coloured turquoise, and can be used for any bicycles, including future virtual dock and dockless systems in the future, although Beryl do have exclusivity with Enfield at the moment. Beryl should be extending into the City of London soon – they are waiting for the virtual docks to be marked on the ground there first. Freebike will also be using these docks.

The careful and considered launch of these two new systems is a contrast to the existing “pure” dockless systems of Lime, Mobike and JUMP which don’t currently designate virtual docks at all (Mobike did briefly, a while back). It will be interesting to see whether “docks” are the future of “dockless” – whether they can provide the balance between cost-effectiveness of not needing the Santander Cycles docks with their associated planning, pavement reconstruction and power requirements, and order of ensuring that the bikes should be available only from well-marked and sufficiently spacious locations.

Along with the six systems mentioned above, ITS operate a very small two-docking-station system using Smoove bikes (a French company who also supply the Velib in Paris) between the two campuses of Kingston University, using pedal-assist to get people up/down Kingston Hill. Only students and staff can join this system. There is also a small nextbike-based system servicing mainly Brunel University and Uxbridge town centre. Unlike Kingston’s, anyone can use this one. It too is dock-based, but has no electric assist. Nextbike supply numerous systems around Europe and Asia, including the forthcoming huge Birmingham system. Confusingly, the Brunel system is also called Santander Cycles, despite being incompatible with the Santander Cycles in central London.

A quick summary of the eight London bikeshare systems currently operating:

NameSantander
Cycles
MobikeLimeJUMPFreebikeBerylKU BikesSantander
Cycles
Launched20102017201820192019201920172019
# Bikes9000160010003502003502040
ColoursRed
+ Navy
OrangeGreen
+ Yellow
Bright
Red
Bright
Yellow
Turqu
-oise
Yellow
+ Black
Red
+ White
PlatformPBSCMobikeLimeSoBiHomeportBerylSmoovenextbike
OperatorSercoMobikeLimeUberFreebikeBerylITSnextbike
Dock
Type
PhysicalNoneNoneNoneVirtual**TapedPhysicalPhysical
Extendable
Bike
Type
PedalPedalElectric
Assist
Electric
Assist
Optional
Electric
Assist
PedalElectric
Assist
Pedal
London
Area
InnerInner,
West
Inner,
NW, SE
InnerInnerNorth
***
KingstonUxbridge
Ride Cost
1×10 min

“Dabbler”
£2£1£2.50£1.60£0 (ped.)
£1 (elect.)
£1.50£1£1
Ride Cost
2×15 min

“Errand”
£2£2£6.50£4.40£1 (ped.)
£4 (elect.)
£3.50£1£2
Ride Cost
1×60 min

“Tourist”
£4*£3£10£7.60£2.50* (p.)
£6 (elect.)
£4£1£2

* Stopping/restarting the journey at intermediate docking stations will reduce this cost.
** Will also used taped docks in at least the City of London, once they are constructed.
*** Additionally launching shortly in the City of London.

Of note, Freebike is the cheapest public system (i.e. discounting the private KU Bikes) for two theoretical fifteen minute journeys by a user without a multiday membership – both in electric assist and full manual pedal mode. Lime is noticeably more expensive than all the others.

Categories
Bike Share London

JUMP Leaps Into London – Now It Gets Interesting

New JUMP bikes on the forecourt outside Highbury & Islington station.

JUMP, Uber’s electric-assist dockless bikeshare, arrives in London today, with a 350-bike trial in north London, focused on Islington borough. The organisation is also looking to expand to other London boroughs later this summer. Interestingly, the app right now is showing the operating area as covering not just Islington, but southern Camden, Hackney, southern Waltham Forest and the western edge of Tower Hamlets borough, as well as the City of London:

JUMP’s apparent initial launch area. If they are focusing on Islington as their operations borough, then this “buffer” of surrounding areas, that you can finish a journey in that you started in Islington, makes a lot of sense.

We’ve had quite a few dockless bikeshare operations trying to crack the London market, with its huge potential, but fragmented cooperation/approval process split between 33 boroughs – some with an existing significant cycling culture and others very much car-dominated – has meant success has been mixed. First, oBike appeared out nowhere in summer 2017, before disappearing almost as quickly as councils freaked out and impounded some. Then, later in 2017 and through 2018, Ofo, Mobike and Urbo went for a more controlled approach – however only Mobike has survived to 2019 – and only by pruning right down and then expanding to just core, well established zones. Finally, Lime launched in 2018, but have only recently, officially at least, made it to the inner city.

JUMP has bided its time, watched these other players and is coming to market in London with a significant proposition. We knew they were (probably) coming, thanks to their prominent sponsorship of a relevant trade conference in London last year year, followed a few months later by some job adverts for fleet management. Since then, it’s been very quiet, until now.

Their patience has allowed them to refine a cost model, sensible operating area and bike suitable for the London market. Islington is a great base to start with – it allows cycling into almost the centre of London (the City and the revitalised King’s Cross area both being on the border). They are not wasting time with helping boroughs with a car problem try and encourage cycling (hello Enfield, Brent, Croydon, Bromley, Hounslow, Redbridge, Newham) – something the councils should be doing themselves rather than relying on a fully commercial entity that focus on financial, not societal decisions. Unsurprisingly, the councils have then found these services disappearing soon after launch. Instead, they are starting in a place where people already see cyclists on the road (and surviving/thriving) and are therefore likely to start themselves.

They have also got a sensible cost proposition. Mobike, Urbo and Ofo all started out at a fantastically cheap 50p per bike but soon ended up having to charge £2 to start – the bus is cheaper, and Santander Cycles are the same price and more reliable. Lime launched with a fee that is quite widely acknowledged as being way too expensive – a five minute journey costs more than a bus or out-of-Zone-1 tube trip. JUMP have found a sensible medium, with £1 to start but then the first 5 minutes free, and then 12p/min. Finally, they have invested to tackle the biggest problem with London dockless bikeshare systems at present – poorly parked bikes cluttering up pavements, being an eyesore and generally annoying everyone. They are achieving this by starting with a small number of bikes – but also the bikes come with cable locks rather than the “wheel locks” seen on the other dockless systems. The lock is long enough to loop around a bike parking stand or through a fence. They are not initially requiring users to do this at the end of their journey, but I wouldn’t be suprised if they mandate this in the future, in order to better control street clutter and theft – the two biggest issues with bikeshares in London thus far.

Perhaps most importantly of all, JUMP is owned by Uber, and this means the bikes are in the Uber app as an option to booking a cab driver. This is a really big deal. In London, only dedicated enthusiasts will download a dedicated app for occasionally bikeshare usage – if you want to use Lime Bike, you have to install the Lime Bike app – but a lot of people have the standard navigation apps on their phone – Google Maps, CityMapper – and Uber. Now, one of those apps suddenly has bikeshare fully integrated in. If it’s £5 to get an Uber home but the app tells you about an electric-assist bike 100m away and that it will only cost you £2 – it’s a no-brainer. You access the bikes through the regular Uber app – press the toggle at the top and choose “Bikes”:

Choose “Bike” and see the magic.

Uber are saying that it is only possible to book a bike when you are in the operating area – this should manage usage quite effectively, particularly as the operating area is large and contains many potential trips (i.e. north inner London into the City and parts of the West End). Right now, the bikes are all reporting their location at a warehouse just off Blackhorse road in east London, but presumably they will be driven (or cycled – that would be nice) down to Angel, Highbury, Finsbury Park, Old Street and other key locations in the borough, for the formal launch later this morning:

JUMP bikes, in the morning of the launch, already spreading beyond Islington (a tall, thin borough in the middle of the marked blue operating area) and indeed one is beyond the operating area altogether (to the south-west). The ones to the north-east are in the warehouse.

From a research perspective, Uber have committed to releasing aggregated data about how their bikeshare is used, similar to what they already do for Uber cab journeys. We haven’t got live GBFS bike locations for JUMP in London, unlike for JUMP in many other cities in the US, but only because we in the UK are poor at asking operators to provide this – but you can’t have everything!

I think that, finally, we might have a dockless bikeshare in London, that works for London.